Frequently Asked Questions
Everything you need to know about shopping with AVA of Norway.
What makes AVA of Norway pressure washers different from others?
Our products are designed in Norway with a focus on durability, user-friendliness, and efficiency. We feature the 'Follow-Me' hose reel, high-quality metal pumps, and a zoom lance that allows for ergonomic cleaning without straining your back.
How long does shipping take and what are the costs?
We offer standard shipping across Europe within 3-5 business days. Shipping costs are calculated at checkout based on your location, but we offer free shipping on orders over €150.
What is the warranty period for AVA products?
We believe in the longevity of our machines. Most of our pressure washers come with a consumer warranty of up to 10 years (upon registration), covering the pump and motor against manufacturing defects.
What is your return policy?
If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of receipt for a full refund. Please contact our support team to initiate a return label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for flexible 'buy now, pay later' options.
Are spare parts available if my machine needs repair?
Yes, we are committed to the 'Right to Repair.' We stock a full range of spare parts and provide easy-to-follow maintenance guides to ensure your AVA machine lasts for decades.